With an AMC your systems remain well maintained and are checked frequently to prevent major breakdowns that would end up being very costly. An AMC with Reaaia grants you piece of mind and guarantees 24/7 coverage. An AMC is more cost effective than calling a technician (on call service). An on-call service ends up being more expensive and is not bound within a specific response time.
PPM stands for planned preventive maintenance. A ppm is a basic task to be carried out to ensure systems functionality and highlight any defects that might occur. The preventive maintenance is a maintenance pre-approved yearly plan with fixed intervals of 2 or 3 times a year (depending on the selected contract) to prevent any system failure and prolong system asset lifecycle.
Depending on the size of your property it may take between an hour for a studio and up to 8 to 10 hours for a 5 bedroom villa.
A call out is made by the client when they require maintenance services to be delivered. Relevant technicians are sent based on the nature of the request. Each call out is free of charge for a 2 hour job. If the service exceeds 2 hours every additional hour will be charged AED 80.
Cooling Coil cleaning, duct cleaning, blower cleaning, motor rewinding and water tank cleaning services are not covered. However, based upon the client’s approval, Reaaia will provide a separate quotation.
Yes, we tailor make our packages according to our clients’ needs. Clients can request for AC servicing only, or landscaping maintenance, etc. The proposal will be provided once we receive your enquiry.
Yes, the cancellation rescheduling of a PPM needs to be communicated with the operation team 72 hours prior to the due date. The new PPM schedule will be provided by the operation team at the earliest available slot.